Candle Care Guide

Caring for your Candle


Caring for your candle and following a few safety precautions will ensure you get the very best from your candle.


Trimming the Candle Wick
Always trim the wick of your candle to 6mm each time before lighting. Always remove any wick debris from the wax to help the candle burn evenly.


Avoid Draughts
It’s always best to place your candles away from draughts as candles burn best in still air. Please
also note that candles placed in draughts may also smoke.


Placing Candles Together
Candles should always be placed a minimum of 8cm apart to prevent burning issues. Candles which are placed and burnt too close together will affect the burning behaviour of the candles and may result in the candles not burning to their maximum burn times and in some cases, may even collapse.


Maximum Burn Times
Never leave a candle to burn longer than 4 hours at any time. Burning a candle for longer without allowing the wax to re-solidify could result in overheating.


Putting Your Candle Out
Blowing out your candle is not recommended as liquid wax may splatter and the wick of your candle may drift from the centre. The best way to put out your candle is to use a candle snuffer.

Candle Storage

Candles are sensitive to light and temperature. To help avoid melting, cracking and fading, always store your candles in a cool, dry place, away from direct sunlight, dust and fluorescent light, ensuring they are in an upright position.

Choosing the correct candle for your candle holder

Choosing the correct sized candle for your holder is always important. Generally, you should ensure that there is adequate space between the candle and the wall of the holder (at least three finger width). If the candle is to close, this could lead to the candle overheating and potentially collapsing.

Glass Care

In most cases candles will deposit carbon (black residue) on glass, especially when the wick is not trimmed, or the candle is exposed to draughts. Any build-up on the glass should be cleaned with a damp cloth before each use. Always check the glass for damage before each use. If any damage or cracks are found in the glass, stop using the candle immediately.

Choose your surface carefully

Candles should always be placed on a flat surface. Certain surface-types may conduct heat, causing the candle to overheat. When burning candles, always place on a heat-resistant mat or a protected surface. This will also protect the surface from any potential heat damage.

 

Safety of Your Candle

Candle safety is very important. Please follow the below guidance to ensure you enjoy your candles safely.

  • Never leave a burning candle unattended.
  • Never touch or more a candle while alight or while wax is liquid.
  • Do not position candle on or near other heat sources.
  • Always trim the wick to 6mm and remove any wick debris to encourage an even burn and eliminate smoking before lighting.
  • Never burn a candle for longer than 4 hours at a time.
  • Always place on a protected surface.
  • Always keep candles out of reach or children and pets.
  • Always place candle in a draft free area.
  • Always check the glass container for damage before each use.
  • Always light wicks together on multi wick candles to encourage an even burn.
  • Always keep the wax pool free from foreign objects such as wick trims, wick particles, match, debris and dust.
  • Do not burn candle completely - Discard them once they have burnt to 1cm from the base of the holder.
  • Always follow any directions provided with the candle.